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A community-first swim school bringing safe, confident teaching and clear communication to every lesson. Backed by GBHQ’s high standards, we’re here to support your child’s progress, look after families, and make every visit an experience.
At GBHQ, transparency has always been at the heart of everything we do. As we take on this new chapter with the Swim Academy, I want parents and swimmers to feel fully informed every step of the way. We’ll be sharing regular updates here and across our social channels — from facility upgrades and class improvements to payment information, parent portal access, and everything in between.
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My promise is simple: we will keep you in the loop, we will listen, and we will work hard to create the safest, most welcoming swim experience possible for your family.
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— Jay
Founder, GBHQ
WHAT'S HAPPENING:
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Facility: Upgrading the way you use our building is important, we are making changes to the entrance and flow of people coming through to make sure you have the best experience and no more pool side changing or cold reception.
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Parent Experience: Introducing streamlined communication tools, simplified payment options, including monthly options and a dedicated parent portal for progress tracking and important updates. A Simple App in the palm of your hand with everything you need.
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Programme Development: Designing a structured, consistent class framework focused on progression, confidence-building, and long-term development.
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Staffing & Coaching: Finalising our coaching team with qualified instructors who align with GBHQ values, experience & child-first principles.
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Compliance & Safety: Completing all required checks, safeguarding measures, policies, and operational duties to ensure chlorine levels are correct and standards are kept at their best.
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A Summary From GBHQ
We are committed to building a swim academy rooted in trust, clarity, and genuine care for our families. Every step we are taking — from facility upgrades to instructor onboarding and parent-facing systems — is designed to create a safer, smoother, and more enjoyable experience for every swimmer.
We cannot wait to welcome you into the new GBHQ Swim Academy and begin this next chapter together.